Contact routes
- General support: support@budy.study for login, product, and account questions.
- Billing and subscriptions: billing@budy.study for premium access, renewals, and cancellations.
- Score guarantee: guarantee@budy.study for eligibility and guarantee documentation review.
What to include for faster support
- The exact account email used for login or checkout.
- A one-line description of what is broken or unclear.
- The page or flow where it happened.
- Approximate date/time and screenshot if relevant.
Common request types
- Missing premium access: include checkout email and purchase time.
- Score or test history issue: include section, date, and expected result.
- Refund or guarantee review: include plan details and qualifying timeline.
Partnership and press
For creator collaborations, partnerships, or press requests, use support@budy.study with the subject line "Budy.Study Partnership".