Contact

Send one clear message and get routed quickly.

The fastest way to resolve issues is to send the request to the right inbox with the account email and relevant context in the first message.

Contact routes

What to include for faster support

  1. The exact account email used for login or checkout.
  2. A one-line description of what is broken or unclear.
  3. The page or flow where it happened.
  4. Approximate date/time and screenshot if relevant.

Common request types

  • Missing premium access: include checkout email and purchase time.
  • Score or test history issue: include section, date, and expected result.
  • Refund or guarantee review: include plan details and qualifying timeline.

Partnership and press

For creator collaborations, partnerships, or press requests, use support@budy.study with the subject line "Budy.Study Partnership".